All about CharityTracker

On October 26, 2006, the brainchild of the United Way of Northwest Alabama, S.E.A.N. Tracker (Shoals Emergency Assistance Network), went live in our community of Florence, AL. Four years later, 352 cities have implemented S.E.A.N Tracker, now in its third version and known today as CharityTracker.

As of this morning, thousands of users have added $35,079,472 assistance dollars, 1,177,783 assistance records and 749,959 cases into their CharityTracker networks. We couldn’t be more honored.

As you may know, we’re constantly working to improve CharityTracker. We’d like to introduce you to four new features we’ve just added.

1. Demographics now include an “other” field. This feature adds a layer of flexibility within demographics to allow agents to not only choose from the pre-defined list, but also to provide an alternative response.
   

2. You can now view the current status of the Release of Information for each case. We’ve also added the ability to print a new ROI as well as re-verify the Release of Information.
   

3. Within both simple search and advanced search, you now have the option to create a new case from your search terms. For example, if you searched for a name, address, and phone number in advanced search and do not find a case, you can click a link to automatically populate the fields you searched for on the add new case dialog.
   

4. Instead of seeing a blank screen, all reports now include a loading dialog to let you know the server is working hard to process your request.
   
   

We hope these additions make your life easier. As always, we add features based on feedback from users like you. If you think of a great feature, want to explain a bug you may have discovered, or have thought of a way to simplify CharityTracker — click the feedback button in the top-right corner of CharityTracker and share your thoughts. We always love hearing from you!

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